Kerio Removal/Update Problem

Hi...I've been trying to upgrade my Kerio PFW from v 4.2.0 to 4.2.1. I've
done this several times before with updates on my Windows 2000 Pro on a
cable internet connection and this is my first problem besides the
occasional bonehead move like not having my modem turned on.

Clicking on the download file seems to start the install normally but about
2/3 the way through "removing old applications" I get an error popup. "The
feature you are trying to use is on a network resource that is
unavailable" Below that is another message and a window. "Click OK to
retry and/or enter in the window the full path to "Kerio Personal
Firewall.msi". The window shows the path to that exact file already.
Clicking OK produces another error notice stating in effect "The msi file
submitted is not a valid Kerio PFW installation file". Closing the install
gives a final error notice. "error 1714.The older version of KPF cannot be
removed ..."

I've tried re-downloading and doing the install with differing combos of
being on or off line and with KPFW turned on or off with no difference. I
tried a manual remove of KPFW using their site directions again with no
difference. The Kerio app has all "permits" for internet connection.

I suspect something in Windows has been messed up because I've tried re-
installing the same 4.2.0 version with the same results (bless backups).
All my searches have turned up is comments on KPFW's 2006 end and how many
like older versions anyway. Suggestion for a fix or for reading would be
apreciated. Regards, Nick
Received on Sat Oct 15 04:35:31 2005