Re: Kerio Removal/Update Problem

In article <Xns96E08D4C2DFA1enaiteecableone@216.168.3.44>,
u617ix49o002@sneakemail.com says...
> Hi...I've been trying to upgrade my Kerio PFW from v 4.2.0 to 4.2.1. I've
> done this several times before with updates on my Windows 2000 Pro on a
> cable internet connection and this is my first problem besides the
> occasional bonehead move like not having my modem turned on.
>
> Clicking on the download file seems to start the install normally but about
> 2/3 the way through "removing old applications" I get an error popup. "The
> feature you are trying to use is on a network resource that is
> unavailable" Below that is another message and a window. "Click OK to
> retry and/or enter in the window the full path to "Kerio Personal
> Firewall.msi". The window shows the path to that exact file already.
> Clicking OK produces another error notice stating in effect "The msi file
> submitted is not a valid Kerio PFW installation file". Closing the install
> gives a final error notice. "error 1714.The older version of KPF cannot be
> removed ..."
>
> I've tried re-downloading and doing the install with differing combos of
> being on or off line and with KPFW turned on or off with no difference. I
> tried a manual remove of KPFW using their site directions again with no
> difference. The Kerio app has all "permits" for internet connection.
>
> I suspect something in Windows has been messed up because I've tried re-
> installing the same 4.2.0 version with the same results (bless backups).
> All my searches have turned up is comments on KPFW's 2006 end and how many
> like older versions anyway. Suggestion for a fix or for reading would be
> apreciated. Regards, Nick
>
I don't know if this will help or not but I have always been under
the impression that all nonessential software should be off when
installing new software. In fact, I use a utility called "End-It-All"
to turn off the nonessentials during new installations.
The reason, as I understand it, is you don't want anything writeing
to disk when you are writing new software.
Casey
Received on Sat Oct 15 04:35:32 2005