Re: Kerio Removal/Update Problem

Casey Klc <casey@notspecified.net> wrote in
news:MPG.1da61b75a263fdc59896d1@news.east.earthlink.net:

> In article <Xns96E08D4C2DFA1enaiteecableone@216.168.3.44>,
> u617ix49o002@sneakemail.com says...
>> Hi...I've been trying to upgrade my Kerio PFW from v 4.2.0 to 4.2.1.
>> I've done this several times before with updates on my Windows 2000
>> Pro on a cable internet connection and this is my first problem
>> besides the occasional bonehead move like not having my modem turned
>> on.
>>
>> Clicking on the download file seems to start the install normally but
>> about 2/3 the way through "removing old applications" I get an error
>> popup. "The feature you are trying to use is on a network resource
>> that is unavailable" Below that is another message and a window.
>> "Click OK to retry and/or enter in the window the full path to "Kerio
>> Personal Firewall.msi". The window shows the path to that exact file
>> already. Clicking OK produces another error notice stating in effect
>> "The msi file submitted is not a valid Kerio PFW installation file".
>> Closing the install gives a final error notice. "error 1714.The older
>> version of KPF cannot be removed ..."
>>
>> I've tried re-downloading and doing the install with differing combos
>> of being on or off line and with KPFW turned on or off with no
>> difference. I tried a manual remove of KPFW using their site
>> directions again with no difference. The Kerio app has all "permits"
>> for internet connection.
>>
>> I suspect something in Windows has been messed up because I've tried
>> re- installing the same 4.2.0 version with the same results (bless
>> backups). All my searches have turned up is comments on KPFW's 2006
>> end and how many like older versions anyway. Suggestion for a fix or
>> for reading would be apreciated. Regards, Nick
>>
> I don't know if this will help or not but I have always been under
> the impression that all nonessential software should be off when
> installing new software. In fact, I use a utility called "End-It-All"
> to turn off the nonessentials during new installations.
> The reason, as I understand it, is you don't want anything writeing
> to disk when you are writing new software.
> Casey
>

Hi...Thanks for the reminder. I normally do the same only using a manual
shutdown and always forget to reconnect to the cable the first time I run
my browser!! Anyway I did try that and no luck, the same error popups.
Received on Sat Oct 15 04:35:33 2005